Greaterscale Growth LLC
Effective Date: April 10, 2026
1. Acceptance of Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between Greaterscale Growth LLC (“Greaterscale,” “Company,” “we,” “us,” or “our”), a Delaware limited liability company, and you (“Client,” “you,” or “your”) governing your access to and use of our website located at www.greaterscale.io and any growth, marketing, or advisory services we provide (collectively, the “Services”).
By accessing our website, executing a Statement of Work, Master Services Agreement, or otherwise engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
If you do not agree to these Terms, you must not access our website or engage our Services.
2. Description of Services
Greaterscale Growth LLC provides B2B growth strategy, demand generation, sales enablement, and related advisory services to technology companies. The specific scope, deliverables, timeline, and fees for each engagement are set forth in a separate Statement of Work (“SOW”) or Master Services Agreement (“MSA”) executed by both parties, which is incorporated into and governed by these Terms.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time. We will provide reasonable notice of material changes to ongoing engagements.
3. Eligibility
Our Services are intended solely for businesses and business professionals. By engaging our Services, you represent and warrant that:
- You are at least 18 years of age and have the legal capacity to enter into binding contracts
- You are acting on behalf of a legitimate business entity and are authorized to do so
- Your use of the Services complies with all applicable laws and regulations
- You will not use the Services for any unlawful or unauthorized purpose
4. Client Obligations
To enable Greaterscale to perform the Services effectively, you agree to:
- Provide accurate, complete, and timely information, materials, and access reasonably required to deliver the Services
- Designate a qualified point of contact with authority to make decisions on your behalf
- Review and provide feedback on deliverables within the timeframes specified in the applicable SOW
- Obtain all necessary rights, licenses, and permissions for any materials you provide to us
- Comply with all applicable laws in connection with your use of the Services and any outputs we produce
You acknowledge that delays or failures in providing required cooperation may result in schedule delays or additional fees, for which Greaterscale shall not be responsible.
5. Fees and Payment
All fees for Services are set forth in the applicable SOW or MSA. Unless otherwise agreed in writing:
- Invoices are due and payable within thirty (30) days of the invoice date
- All fees are quoted and payable in U.S. dollars
- Fees are non-refundable except as expressly stated in the applicable SOW or as required by law
- Late payments shall accrue interest at the rate of 1.5% per month (or the maximum rate permitted by law, if lower) from the due date until paid in full
- We reserve the right to suspend Services for any account with invoices outstanding beyond thirty (30) days
You are responsible for all taxes, duties, and similar assessments arising from your purchase of Services, excluding taxes on our net income.
6. Intellectual Property
a. Our Pre-Existing IP
Greaterscale retains all right, title, and interest in and to our pre-existing intellectual property, methodologies, frameworks, tools, templates, and know-how (“Greaterscale IP”), including any improvements or derivatives thereof. Nothing in these Terms transfers ownership of Greaterscale IP to you.
b. Work Product
Subject to full payment of all applicable fees, Greaterscale assigns to you ownership of the final deliverables specifically created for you under an SOW (“Work Product”), excluding any Greaterscale IP incorporated therein. You are granted a non-exclusive, perpetual license to use any Greaterscale IP embedded in the Work Product solely for your internal business purposes.
c. Your Materials
You retain all right, title, and interest in and to materials, data, and content you provide to us. You grant Greaterscale a limited, non-exclusive license to use such materials solely for the purpose of performing the Services.
d. Portfolio and Case Studies
Unless you notify us otherwise in writing, we may reference your company name and describe the nature of our engagement (without disclosing confidential information) in our portfolio, marketing materials, and case studies.
7. Confidentiality
Each party (as a “Receiving Party”) agrees to hold in strict confidence all non-public, proprietary, or sensitive information disclosed by the other party (“Disclosing Party”) in connection with the Services (“Confidential Information”), and to use such information solely to fulfill obligations under these Terms.
Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was already known to the Receiving Party prior to disclosure; (iii) is independently developed by the Receiving Party without reference to the Disclosing Party’s information; or (iv) is required to be disclosed by law or court order, provided that the Receiving Party gives reasonable prior written notice to the Disclosing Party where legally permitted.
Each party’s confidentiality obligations under this Section survive termination of the engagement for a period of three (3) years.
8. Representations and Warranties
Each party represents and warrants that: (i) it has full power and authority to enter into and perform these Terms; (ii) its performance will not violate any applicable law or third-party agreement; and (iii) it will comply with all applicable laws in connection with these Terms.
Greaterscale warrants that the Services will be performed in a professional and workmanlike manner consistent with industry standards. Your sole remedy for a breach of this warranty is, at our election, re-performance of the deficient Services or a pro-rata refund of fees paid for those Services.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND GREATERSCALE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL ACHIEVE ANY PARTICULAR BUSINESS OUTCOME OR RESULT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GREATERSCALE, ITS MEMBERS, OFFICERS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
GREATERSCALE’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO GREATERSCALE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.
10. Indemnification
You agree to indemnify, defend, and hold harmless Greaterscale Growth LLC and its members, officers, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) your breach of these Terms; (ii) your use of the Services in violation of applicable law; (iii) any materials or data you provide to us that infringe the rights of a third party; or (iv) your negligence or willful misconduct.
11. Term and Termination
These Terms remain in effect for the duration of any active SOW or MSA between the parties. Either party may terminate an engagement for material breach upon thirty (30) days’ written notice if the breaching party fails to cure such breach within the notice period. Greaterscale may terminate immediately for non-payment.
Upon termination: (i) you will pay all fees for Services performed through the termination date; (ii) each party will return or destroy the other’s Confidential Information upon request; and (iii) all provisions that by their nature should survive will survive, including Sections 6, 7, 8, 9, 10, and 13.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings conducted in Delaware. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information. YOU AND GREATERSCALE WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A CLASS ACTION.
13. General Provisions
Entire Agreement
These Terms, together with any applicable SOW or MSA, constitute the entire agreement between the parties with respect to their subject matter and supersede all prior agreements and understandings.
Amendments
We may update these Terms from time to time. Material changes will be communicated via email or notice on our website. Your continued use of the Services after the effective date of any update constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver
Failure by either party to enforce any right under these Terms shall not constitute a waiver of that right.
Independent Contractors
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between the parties.
Force Majeure
Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, government actions, or widespread internet outages.
Assignment
You may not assign these Terms or any rights hereunder without our prior written consent. Greaterscale may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
Notices
All formal notices under these Terms must be in writing and sent to ethan@greaterscale.io or to 192 Bear Christiana Road, Bear, DE 19701.
Last Updated: April 10, 2026
Greaterscale Growth LLC | 192 Bear Christiana Road, Bear, DE 19701 | ethan@greaterscale.io | www.greaterscale.io